Job Description

Posting Number

Internal Recruitment

Working Title

Anticipated Hiring Range

Work Schedule

Job Location

Department

About the Department

Essential Job Duties

1. Nationally: To support NC State’s engagement in the scientific and research communities.
2. Institutionally: To assist in the overall strategic vision and leadership of NC State’s research-oriented information technology ecosystem, including the expertise and operational delivery of systems, software, and services to support research domains.
3. Organizationally: To lead the OIT RCD division and cultivate partnerships with the other IT services to ensure a coordinated and coherent service portfolio for the university’s research community.

• Assist in creating a shared strategic vision and lead the operational direction for the university’s research computing services portfolio across all research domains.
• Forge strong collaborative alliances with NC State’s colleges, institutes, centers, units, faculty, deans, college IT, and IT Governance to support the advancement of the University’s research, scholarship, education, and outreach mission.
• Be an honest broker by identifying the most appropriate data tools and computational resources, whether it is on-site, community, or commercial solutions.
• Collaborate with national organizations in advancing the state-of-the-art for research computing support, including strategy, workforce development, vendor engagements, and engagement with sponsoring agencies.
• Support grant writing for proposals that aim to use existing research computing facilities, collaborate to develop new architectures and data flows, and implement novel approaches to computing solutions in support of research goals.
• Develop and maintain robust, agile, and sustainable RCD infrastructure and services to support existing and emerging requirements.
• Grow and enhance the customer-service capabilities to support use and access for RCD tools and infrastructure.
• Inspire and foster a collaborative culture among a dedicated team of professionals, supporting them in the delivery of exceptional research computing and data services through effective leadership.
• In continued partnership with the University Libraries and ORI, support and advance the Research Facilitation Service (RFS) in its mission to consult, design, and develop technical solutions for data-intensive and computational workloads.
• Enhance the capabilities for effectively addressing the requirements for controlled research data and applications by meeting current compliance standards, in both on premises and cloud platforms.
• Collaborate with OIT Networking to develop strategic research-oriented networking improvements that support researcher requirements.
• Evaluate and expand appropriate strategies and access to cloud computing services suitable for data-driven science. This includes engaging with cloud providers, such as Amazon, Google, and Microsoft, as well as national organizations such as Internet2 NET+.

Other Responsibilities

• Other duties as assigned

Minimum Education and Experience

Other Required Qualifications

• Demonstrated strong experience and sufficient longevity managing and being involved with scientific computing and providing services for research support functions in higher education or other research environments.
• Proven progressive leadership experience leading cross-functional teams including the ability to manage a customer facing service and managing a high-performing team.
• Ability to identify and establish priorities in designing and completing complex projects and tasks that may require in-depth theoretical and functional knowledge.

• Familiarity with operating systems, programming languages, and applications of interest to researchers. Experience with network administration and performance.
• Experience applying advanced software tools and computing technologies in a dynamic and diverse research setting.

Preferred Qualifications

• Doctoral or Master’s degree in a computationally intensive field, or equivalent (PhD preferred)

• Demonstrated exceptional interpersonal communication skills across a range of stakeholders, including executive leadership, researchers, technical support staff, and sponsors.
• Demonstrated ability to apply analytical skills and problem-solving skills and think creatively, specifically within information technology services contexts in a highly active research institution.
• Familiarity with negotiating with vendors such as NVIDIA, Intel, AMD, Lenovo, Dell, HPE, and others.
• Experience with securing external funding for research and/or research cyberinfrastructure.
• Ability to identify and prioritize needs, evaluate options, make decisions, and adapt in a rapidly evolving RCD environment.

• Experience evaluating computing performance using a “systems approach” that includes compute, memory, interconnect, filesystems, networking and other factors.
• Familiarity with Al and data-intensive computing environments and next-generation architectures and technologies.
• Familiarity with national scientific computing initiatives such as the Open Science Grid, ACCESS, and CloudLab.

Required License(s) or Certification(s)

Valid NC Driver's License required

Commercial Driver's License required

Job Open Date

Anticipated Close Date

Special Instructions to Applicants

Position Number

Position Type

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

Appointment

Mandatory Designation - Adverse Weather

Mandatory Designation - Emergency Events

Department ID

AA/EEO

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