Company Introduction

At WorldStrides, we work with teachers to build incredible international travel experiences and travel programs for their students and school. In addition to offering the guaranteed best prices in educational travel, we also provide scholarships, need-based financial assistance, and a variety of resources to ensure that every student is able to join their classmates on the trip of a lifetime. We help more than 500,000 students and teachers experience exceptional educational travel each year.

Job Description

The sales team is a collaborative and development focused team that cares about, supports, and learns from each other. The Account Manager position for WorldStrides is responsible for the selling of educational tours to qualified or experienced Program Leaders, as well as the inheritance and relationship of an established base of current clients. The Account Manager will be expected to uphold consistent and competitive sales numbers, retain and resell their business base, as well as garnering referrals and closing new leads.

What You will do as an Account Manager:

• Develops strong relationships with all Program Leaders upon selling or inheriting the account. Responds to inquiries or requests promptly via phone or email, engages personally with Program Leaders to determine long and short term needs, problem solves quickly and creatively on behalf of Program Leaders.
• Consistently maintains phone outreach to existing and new customers to maintain sales goals.
• Solicits new clients by prospecting past travelers, answering direct sales calls and following up on new sales leads.
• Meets or exceeds all goal expectations regarding the expected number of sign-ups per sales season while maintaining the appropriate level of resold business.
• Resells Program Leaders on future tours and inherits new clients that have been closed by Program Consultants.
• Works effectively and in tandem with Program Management, Program Associates and Financial Service Representatives as well as any other colleague within WorldStrides.
• Educates self on all relevant tours and all brands supported. Comprehends the student travel industry with interest to learn more regarding our competition as it compares to each brand that is supported.
• Supports all policies and procedures and overall business strategies of WorldStrides.
• Assumes additional responsibilities as requested.

Our culture

WorldStrides is a progressive organization with strong values that align with our business goals. We care deeply about the growth and happiness of every member of our team. We believe that people work best when they are given a flexible but supportive work environment and thus strongly encourage creativity and new ideas from all employees. Joining our team means becoming part of a collaborative culture that values each individual's opinions. WorldStrides seeks to promote diversity, equity & inclusion (DEI) through our DEI council. This council creates strategies to foster diversity, equity, inclusion and belonging within WorldStrides.

Work Perks

• Fun & driven environment - happy hours & company outings
• We train you and promote from within. Our managers, directors, and VPs came up through the ranks
• Medical, Dental, Vision, 401K Match,
• 5 sick days, 3 mental health days & 25 PTO days to start - PTO goes up every year with a cap of 27 days
• Tuition reimbursement up to $2,000 annually or $1000 towards professional certification annually
• Work a teacher's schedule and travel over the summer!
• Opportunities for paid travel
• Possibilities for flexible work from home benefits
• Encouraged participation in our Diversity, Equity & Inclusion council and groups
• Located centrally in San Diego's Mission Valley
• Enjoy on site cafe and fitness center
• Convenient parking

Salary

• Base Salary: $44,000 - $46,000 per year (Commission-Eligible)
• Total On-target Earnings (OTE): $55,000 - $60,000 per year. Please note that the actual compensation may vary based on experience and performance.

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Location: Hybrid in the San Diego, CA office or 100% remote in the Pacific Time Zone.

What you'll need to be successful:

People from a variety of life-experiences have been successful in this role. Here are some call outs; but if you think this role is a good fit for you, then you should apply!

• Positive, solution-oriented attitude.
• Excellent time management and organizational skills.
• Ability to work in a fast-paced, deadline-oriented, data-driven environment.
• Strong interpersonal skills - excellent verbal and written communication skills, with a professional telephone and video call demeanor.
• Keen attention to detail - must possess the ability to visually proof documents and work efficiently on a computer.
• Proficient in computer skills and able to learn new technologies with appropriate support and training
• Ability to balance customer service expectations with business considerations.
• Experience in a sales and/or customer relationship management and/or customer service environment (including restaurants) a plus.
• College degree preferred or 2-3 years sales and/or customer service experience.
• A love for traveling and belief in the value of travel in helping students understand the world.
• Adaptable to frequently changing systems and workloads, and can thrive in a fast-paced environment.